This Privacy Policy explains how Kalyan Life Care ("we", "us", "our") collects, uses, and protects information through the SuperOne mobile application (the "App"), used by our staff and business partners to manage orders, stock, dispatch, distributors, and payments. SuperOne is developed and maintained by CodesCafe on our behalf.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account information. When you sign in, we collect your name, mobile number, and password to authenticate your staff account. Passwords are never stored in plain text.
Business operational data. The App is used to manage day-to-day business operations, including orders, distributor records, stock and inventory levels, dispatches, and payment collections. This data — including names, phone numbers, and addresses of distributors and customers entered by staff — is processed on behalf of Kalyan Life Care's business operations and stored on our servers.
Location data. With your permission, the App accesses device location to support dispatch and delivery-tracking features. Location is only accessed while using these features and is not tracked continuously in the background for advertising or unrelated purposes.
Camera and photos. The App uses your device camera to scan product or stock barcodes/QR codes, and to capture or upload photos (for example, product images or delivery proof), only when you choose to use these features.
Device and app information. We may collect basic technical information such as app version and device type to help diagnose issues and provide support.
2. How We Use Information
- To authenticate staff and control access to business data
- To operate core features: orders, stock, dispatch, payments, and reporting
- To generate and share documents you request, such as invoices and stock reports (PDF), which you can print or share via other apps on your device
- To provide delivery/logistics tracking where location access is granted
- To troubleshoot issues and improve the App
3. Data Storage & Security
Data is transmitted to our servers over encrypted HTTPS connections. Authentication tokens are stored on your device using secure, encrypted storage. Some data may be cached locally on your device to allow the App to function smoothly, and is cleared when you log out.
4. Data Sharing
We do not sell your personal information. We do not use advertising or analytics SDKs that track you across other apps. We may share limited information with:
- Shipping and logistics partners, solely to fulfill and track deliveries
- CodesCafe, our app development partner, who may access data strictly to maintain and support the App
- Authorities, where required by law
5. Permissions
The App may request the following device permissions, each used only for the corresponding feature:
- Camera — scanning barcodes/QR codes, capturing photos
- Location — dispatch and delivery tracking
- Storage — saving and sharing generated PDF documents
- Phone / SMS / Email intents — letting you call, text, or email a contact directly from the App
You can deny or revoke any permission from your device settings; some features may not work without the relevant permission.
6. Data Retention
We retain account and business operational data for as long as your staff account is active or as needed to fulfil business, legal, or accounting obligations.
7. Children's Privacy
SuperOne is an internal business tool intended for use by staff and business partners of Kalyan Life Care. It is not directed at, or knowingly used by, children.
8. Your Rights
You may request access to, correction of, or deletion of your personal account information by contacting us at the email below. Some business operational data may be retained where required for legitimate business or legal purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at support@kalyanlifecare.com.